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Cookie Policy

Last updated: March 31, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience. We also use similar technologies like local storage and session storage.

2. How We Use Cookies

NeighborPool uses cookies for the following purposes:

  • Essential cookies: Required for the website to function. These handle authentication, session management, and security. They cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our website through services like PostHog. These collect anonymous usage data to improve our service.
  • Preference cookies: Remember your settings such as language preference and cookie consent choices.

3. Cookies We Use

CookieTypeDurationPurpose
session_tokenEssential7 daysAuthentication session
ph_*Analytics1 yearPostHog anonymous analytics
np_langPreference1 yearLanguage selection
np_cookie_consentEssential1 yearCookie consent preference

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may affect the functionality of our website.

You can also manage your cookie preferences through our cookie consent banner, which appears when you first visit our site.

5. Third-Party Cookies

We use PostHog for analytics, which may set its own cookies. PostHog processes data in accordance with its own privacy policy. We do not use advertising cookies or share cookie data with advertisers.

6. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by updating the “Last updated” date at the top of this page.

7. Contact

Questions about our use of cookies? Contact us at [email protected].