Hiring someone to work on your home is a trust exercise. Here's how to make sure that trust is well placed.
Most states require specific licenses for trades like plumbing, electrical, and HVAC. Check your state's contractor licensing board website — it takes 2 minutes.
Ask for proof of general liability insurance and workers' compensation. If an uninsured worker gets hurt on your property, you could be liable.
Look at Google, Yelp, and the Better Business Bureau. Pay attention to how the provider responds to negative reviews — that tells you more than the 5-star ratings.
For any job over $500, get at least three written quotes. Be wary of estimates that are dramatically lower than others — that usually means corners will be cut.
A reputable provider will happily give you 2-3 references from recent jobs. Actually call them.
Scope of work, timeline, payment schedule, warranty — all of it should be in a written contract before work begins.
When you use NeighborPool, we handle steps 1-5 for you. Every provider in our network is vetted for licensing, insurance, and reviewed by neighbors in your area. You still get everything in writing — but you skip the legwork.
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